Fulfillment Shipping Policy
Fulfillment and Shipping Policy Effective Date: 12-31-2024
Welcome to Allstar Graphics & Electronics! This policy outlines how we handle order fulfillment and shipping for products and services offered on our website. By placing an order, you agree to the terms and conditions of this policy.
Orders are processed during our business hours: Monday - Thursday: 9:00 AM - 5:00 PM Friday: 9:00 AM - 3:00 PM Closed on Saturdays, Sundays, and major holidays. Please allow 1-3 business days for processing. Custom or made-to-order items, such as graphics or personalized electronics, may require additional time.
We offer the following shipping methods at checkout: UPS GROUND: 1-7 business days, USPS Priority Shipping: 1-4 Days, Pickup: Free in-store pickup during business hours at 1216 Pleasant Valley Blvd Suite 204 Altoona Pa 16602. Shipping costs are calculated at checkout based on the selected shipping method and the destination. Estimated delivery dates provided at checkout are approximate and may vary due to external factors such as carrier delays, weather, or holiday demand. Once your order is shipped, you will receive a confirmation email with tracking information. If you have not received your tracking number within 3 business days of placing your order, please contact us at 814-626-0189 or email {allstargraphicspa@gmail.com}.
We currently ship to addresses within the United States. Some items may have restrictions due to size, weight, or material. If your package is lost or arrives damaged, please contact us immediately. For damaged items, include photos of the damage and packaging. Claims must be made within 7 days of receiving your order.
For information about returns, refunds, or exchanges, please review our Return Policy. Contact Us If you have any questions about this policy or your order, feel free to reach out: Phone: 814-626-0189 Email: [allstargraphicspa@gmail.com] In-Store: [1216 Pleasant Valley Blvd Suite 204 Altoona Pa 16602]
Warranty & Return Policy
Return and Warranty Policy At Allstar Graphics and Electronics, we strive to provide high-quality products and excellent customer service. Below are our guidelines for returns, exchanges, and warranty claims. 1. Returns & Exchanges We offer returns and exchanges under the following conditions: •Eligibility: Products and repairs must be returned within 14 days from the date of purchase. Product or Repair must have a defect in functionality to qualify. •Condition: Items must be in their original condition, and with all packaging and accessories included. •Non-Returnable Items: Certain items such as custom graphics, signs, and personalized products are non-returnable unless they are defective. •Proof of Purchase: A valid receipt or proof of purchase is required for all returns and exchanges. 2. Refunds •Method: Refunds will be issued in the same form of payment used at the time of purchase. •Processing Time: Refunds may take 1-7 business days to process after we receive the returned item. •Restocking Fee: A $40 restocking fee may apply for returned electronics unless they are defective. •Eligibility: Products and repairs must be returned within 14 days from the date of purchase. •Condition: Items must be in their original condition, and with all packaging and accessories included. 3. Warranty Policy All electronics sold by Allstar Graphics and Electronics come with a limited warranty against manufacturing defects. The terms are as follows: •Duration: The warranty period is 14 days from the date of purchase unless otherwise specified. •Coverage: The warranty covers defects in materials and workmanship. It does not cover: •Damage caused by accidents, misuse, or unauthorized repairs. •Normal wear and tear (e.g., battery degradation, screen scratches). •Claim Process: To initiate a warranty claim, contact us at 814-626-0189 or visit our store with the defective item and proof of purchase. •Repair or Replacement: We will either repair, replace, or provide store credit for the defective item, at our discretion. 4. Exclusions •Products that have been tampered with or show signs of unauthorized repair will not be covered under warranty. 5. Contact Us If you have any questions about our return or warranty policy, feel free to contact us at: •Phone: 814-626-0189 •Email: allstargraphicspa@gmail.com •Address: 1216 Pleasant Valley Blvd, Suite 204, Altoona, PA 16602
Terms & Conditions
Terms and Conditions Effective Date: 12-31-2024
Welcome to the Allstar Graphics & Electronics website (“Website”). By accessing or using our Website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services. If you do not agree, you must discontinue use of our Website immediately.1. General Information Business Name: Allstar Electronics Address: 1216 Pleasant Valley Blvd Suite 204 Altoona Pa 16602. Contact Information: Phone: 814-626-0189 Email: allstargraphicspa@gmail.com 2. Website Use You must be at least 18 years old or have parental/guardian consent to use our Website. You agree to use the Website only for lawful purposes and in accordance with these Terms. 3. Products and Services Accuracy: While we strive to provide accurate information, we do not guarantee that product descriptions, pricing, or other content on the Website are error-free. Availability: All products and services are subject to availability. We reserve the right to limit quantities or discontinue any product without notice.4. Orders and Payments Order Acceptance: All orders are subject to acceptance. We reserve the right to cancel any order for any reason, including errors in pricing or product availability. Payment: Payments must be made in full at the time of purchase. We accept Cash, Check, Credit/Debit Card, Apple Pay, Google Pay for forms of payment. Taxes: Prices displayed do not include taxes. Applicable taxes will be calculated at checkout. 5. Shipping and Fulfillment: For details on shipping and order fulfillment, please refer to our Fulfillment and Shipping Policy. 6. Returns and Refunds Please refer to our Return Policy for information on returning products, requesting refunds, or exchanges. 7. Intellectual Property All content on this Website, including text, graphics, logos, and images, is the property of Allstar Graphics & Electronics or its licensors. Unauthorized use of our content is prohibited. 8. Limitation of Liability: We are not responsible for any direct, indirect, incidental, or consequential damages arising from your use of the Website or our products/services. This includes, but is not limited to, loss of data, profits, or other intangible losses. 9. Privacy Policy: Your use of the Website is also governed by our Privacy Policy. 10. Changes to Terms and Conditions: We reserve the right to update these Terms and Conditions at any time. Changes will take effect immediately upon posting on this page. Your continued use of the Website constitutes acceptance of the updated terms.11. Governing Law: These Terms and Conditions are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law principles.12. Contact Us If you have questions about these Terms and Conditions, you can contact us at:
Allstar Graphics LLC
DBA Allstar Electronics
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Owner - Brian Weyandt
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1216 Pleasant Valley Blvd
Suite 204
Altoona, Pa 16602
Phone# 814-626-0189